Secureframe

Secureframe stands as the forefront leader in the realm of governance, risk, and compliance platforms, providing an all-encompassing solution that empowers customers to swiftly and effortlessly achieve and maintain security and privacy compliance. Operating under a Software as a Service (SaaS) model, the company recently witnessed remarkable growth, driven by organizations seeking a reliable avenue to adhere to the ever-evolving standards in the industry.

Despite this success, Secureframe encountered challenges in its existing monetization platform, hindering its ability to expand its platform and product offerings seamlessly. Lauren Feeney, the Financial Controller at Secureframe, highlighted the need for a more flexible and scalable solution, stating, “We’ve really expanded our product offering with customer-driven innovation after innovation, making our revenue model more complicated today than it was even just six months ago.”

Three specific problem areas were identified by Secureframe. Firstly, a lack of billing controls impeded the ability to offer a well-defined product catalog. Second, there was a need for a sophisticated tool to handle revenue recognition and align with Generally Accepted Accounting Principles (GAAP) standards under various scenarios. Third, integration with Salesforce was essential for a streamlined sales cycle.

The decision to choose Membersoft was driven by its centralized solution, enabling Secureframe to scale rapidly for customer growth and new product offerings. The platform provided enhanced controls for the sales team, ensuring adherence to product roadmaps and minimizing errors in the sales process. With Membersoft Billing, Secureframe achieved automated revenue tracking, GAAP-compliant billing, and increased employee efficiency.

Unexpectedly, Membersoft also simplified partnership billing for Secureframe, offering a straightforward solution within the same customer account. Looking ahead, Secureframe is confident that Membersoft will support its future growth and success, providing a foundation to scale the business and meet the evolving needs of its global customer base. Lauren Feeney expressed this sentiment, stating, “It’s reassuring to know that what we’ve set up with Membersoft will help us continue to scale our business to meet the needs of our growing global customer base.”